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CareServ Help

How do I discharge a resident?

← All FAQs

  1. Open the resident list in Admin or Clinical and locate the correct resident.
  2. Select adt beside the resident’s name.
  3. Select the Action Code appropriate to the actual event, such as discharge or death, according to facility procedure.
  4. Complete the required fields and select Save.

Record the actual departure. PointClickCare advises against entering a discharge before the resident leaves.

The available Action Codes depend on your facility’s configuration. If the required action is missing, ask the person responsible for census rather than choosing a different event.

Complete the census follow-up

Quick ADT creates an incomplete census entry, shown in yellow on Census/Rates. The business office must review and complete it, including payer and rate information. Pharmacy integrations also depend on accurate, completed census entries.

References

PointClickCare Help Center links may require your organization’s sign-in. Menu labels and available options depend on your access and facility configuration.

Reviewed October 2, 2026.

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