Help
Remote Support
We all need help sometimes. Click here to install our quick remote support tools and we can log into your computer to help with any issues you are having.
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Guides
Our online guides can help you set up your email on most devices, change your passwords for your RDP sessions, configure your vFax email, or how to update your iOS devices.
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Submit A Support Ticket
Submit a support ticket and get help via email or a phone call. Your ticket will go into our support queue and be answered by a qualified helpdesk technician. Our support team is extremely knowledgeable and ready to help.
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PointClickCare FAQs
Find answers to common questions about resident records, clinical workflows, configuration, and account access.
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