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CareServ Help

How do I readmit a resident?

← All FAQs

  1. Open the resident list in Admin or Clinical.
  2. Use Discharged or All Residents to find the existing chart and confirm the resident’s identity.
  3. Select adt beside the resident’s name.
  4. Choose the facility’s appropriate admission/readmission Action Code, complete the required fields for the actual return, and save.

If the resident was on leave rather than discharged, confirm the correct return-from-leave action with your census staff.

The available Action Codes depend on your facility’s configuration. If the required action is missing, ask the person responsible for census rather than choosing a different event.

Have the MDS coordinator review assessment needs using the updated census and payer information.

Complete the census follow-up

Quick ADT creates an incomplete census entry, shown in yellow on Census/Rates. The business office must review and complete it, including payer and rate information. Pharmacy integrations also depend on accurate, completed census entries.

References

PointClickCare Help Center links may require your organization’s sign-in. Menu labels and available options depend on your access and facility configuration.

Reviewed October 2, 2026.

Need more help? Submit a support ticket.