How do I manage external facilities on a resident’s profile?
External facilities are locations associated with the resident, such as a hospital, pharmacy, or church.
- Open Admin → Resident Chart → Resident Profile → External Facilities, or Clinical → Resident Chart → Profile → External Facilities.
- Select Select and filter by the external-facility type.
- Choose the appropriate facilities. Use All Facilities if the location is not in the hotlist.
- Use make primary when appropriate, complete the remaining fields, and save.
Your configuration specialist maintains the available facilities and hotlist. Contact that person if a location is missing.
Removing an association
The referenced Help Center article documents selecting facilities but does not specify a removal procedure. Ask your facility administrator to confirm the removal control for your configuration before changing an existing association.
References
PointClickCare Help Center links may require your organization’s sign-in. Menu labels and available options depend on your access and facility configuration.
Reviewed October 2, 2026.
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